You can find instruments like Markama Quena™ (chromatic), moseño, siku, ocarina, traverse quenon, traditional quena, charango, as well as cds, video tutorials, books, and more...

Finest Care: We inspect every instrument before selling it. All Andean instruments need inspecting/adjusting before shipping to work properly and be at their best.

This is a little more expensive but we're quite sure it's needed as our customers have told us this and we haven't yet found one instrument that didn't need some work. Return Policy: We want you to be satisfied with the merchandise you have bought from us. We agree that you have 48 hours to examine the merchandise after they have been delivered. If you consider the merchandise to be defective you may decide to return the goods. If you need to do this send us a e-mail to: info@vinargentin.com for an RA number then carefully re-pack the merchandise in its original packing and send it to:

VinArgentin,Inc.
25 de Mayo 77 Luján de Cuyo Mendoza Argentina C.P. 5007

Please make sure the RA number appears clearly on the outside of the packaging.

Provided that the goods are in the same condition as they were when they left our premises (e.g. not damaged by shipping or other abuse) we will then replace defective items for the full value of the goods less the original shipping amount.

Please be sure the goods are insured for their full value including shipping.

Please note: We do not accept CODs, make sure your return is fully prepaid, including all charges for shipping, insurance, etc. for its journey back to us.

Again, please be sure to carefully re-pack the merchandise in its original packing.

Shipping damage Shipping damage is quite rare as we pack eveything very carefully, however at times, a shipper's employee may break something or the goods may perhaps be damaged due to a malfunction of the shipper's machinery. All this is covered by prepaid insurance.

If the goods have arrived damaged due to shipping to you please retain the goods and all their packing materials and advise us, within 48 hours of them being delivered, by e-mail at info@vinargentin.com .

Do not send the goods back to us until you have advised us as this will make an insurance claim complicated and possibly invalid. Normally the shipper will send a person to pick up the goods from you complete with their original packaging.